Introduction

Loop Well (“We”) respects your privacy and is committed to protecting it through compliance with this policy which describes the information we may collect from you, or that you may provide when you use our mobile app.

This policy applies to information we collect through our mobile app. It does not apply to information Loop Well collects offline (and not through our mobile app).

By accessing this mobile app, you agree to this privacy policy. This policy may change from time to time. Your continued use of this mobile app after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Information You Provide to Us, Information We Collect About You and How We Collect It

We collect several types of information from and about users of our mobile app including:

• Information which personally identifies you, such as your name, date of birth, postal address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline (”personal information”), and
• location data of electronic devices, and
• about your internet connection, the equipment you use to access our mobile app and usage details.

We collect this information:

• When you provide it to us, and
• Automatically as you navigate through the mobile app. Information collected automatically may include usage details, IP addresses, and information collected through other tracking technologies.

Information We Collect Through Automatic Data Collection Technologies

As you interact with our mobile app, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our mobile app, including traffic data, location data, logs, and other
• Information about your devices and internet connection, including your IP address, operating system, and type.

The information we collect automatically is statistical data and does not include personal information. It helps us to improve our mobile app and to deliver a better and more personalized service.

• When you provide it to us, and
• Automatically as you navigate through the mobile app. Information collected automatically may include usage details, IP addresses, and information collected through other tracking technologies.

The information we collect automatically is statistical data and does not include personal information. It helps us to improve our mobile app and to deliver a better and more personalized service.

How We Use Your Information

We use information:

• To present our mobile app to you.
• To provide you with information, products, or services that you request from us. For any other purpose with your consent.

Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information:

• To contractors, service providers, and other third parties who support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
• For any other purpose disclosed by us when you provide the information. With your consent.

We may also disclose your personal information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request

Privacy Protocols

We have implemented reasonable measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.

We adhere to HIPAA regulations and the safety standards of 42 C.F.R. Part 2, implementing strong privacy protocols to ensure the confidentiality of behavioral health and substance abuse treatment data.

The safety and security of your information also depends on you. We ask you not to share your password with anyone.

Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our mobile app. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the mobile app

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices,

contact us at: admin[at]loopwell[dot]care.